Question 1

What is నాCaller AI?

Accepted Answer

నాCaller AI is an AI telecalling platform that makes human-like outbound phone calls for your business. You create AI calling agents, add your contacts, and the AI calls them in Telugu, Hindi or English to handle sales, reminders, renewals and follow-ups — automatically and at scale.

Question 2

How do I get started?

Accepted Answer

Sign up free with your email or Google account, create your first AI agent, add a few contacts, and make a live test call from your browser. You can be up and running in under 10 minutes — no credit card required.

Question 3

Do I need any technical knowledge?

Accepted Answer

Not at all. If you can use WhatsApp or Excel, you can run an AI calling campaign. Our setup assistant even helps you write the agent's persona and scripts.

Question 4

Do I need to install anything?

Accepted Answer

No. నాCaller AI runs entirely in your web browser. There's nothing to download or install, and it works on your computer or phone.

Question 5

Can I try it before paying?

Accepted Answer

Yes. The free trial includes calling minutes so you can experience exactly how it works before choosing a paid plan.

Question 6

Does the AI really speak Telugu?

Accepted Answer

Yes — fluent, natural Telugu the way your customers in Andhra Pradesh and Telangana actually speak. It also speaks Hindi, English and 10+ other Indian languages.

Question 7

Can it switch languages mid-call?

Accepted Answer

Yes. If a customer responds in a different language, the agent can adapt naturally within the same conversation.

Question 8

Are these real conversations or recordings?

Accepted Answer

Real, two-way conversations. The AI listens, understands and responds in real time — it is not a pre-recorded message or a phone-menu IVR.

Question 9

Will customers know it's an AI?

Accepted Answer

The AI sounds natural and human-like and won't reveal that it's an AI unless directly asked. You stay in full control of the persona and tone.

Question 10

Will it understand Indian accents and names?

Accepted Answer

Yes. It's tuned for Indian accents, names and speaking styles, so conversations feel local and natural.

Question 11

Can the AI answer questions about my business?

Accepted Answer

Yes. You give the agent your business information — services, prices, timings, location — and it answers customer questions accurately during the call.

Question 12

Can it handle objections?

Accepted Answer

Yes. The agent acknowledges concerns and responds naturally while staying focused on the call's goal, just like a trained human caller.

Question 13

How many calls can I make at once?

Accepted Answer

You can launch hundreds of calls in a single click. Campaigns run automatically, around the clock, with automatic retries for missed calls.

Question 14

What do I receive after each call?

Accepted Answer

A full transcript, a short summary, the customer's sentiment, the detected outcome (interested, callback, booked, etc.), and an automatic lead score.

Question 15

Can it collect specific information for me?

Accepted Answer

Yes. Tell the agent which details to capture — preferred time, budget, interest level — and it collects them during the call and adds them to your dashboard.

Question 16

Can I customise what the agent says?

Accepted Answer

Completely. You set the agent's name, persona, tone, language and the exact purpose of each call.

Question 17

Can I import my existing contacts?

Accepted Answer

Yes. Upload your contacts from an Excel or CSV file and start calling them within minutes.

Question 18

Can I run multiple campaigns?

Accepted Answer

Yes. Create different agents and campaigns for different purposes — sales, reminders, feedback — each with its own script and language.

Question 19

Does it score my leads?

Accepted Answer

Yes. After each call, the AI rates how interested and ready each contact is, so you can focus on your hottest prospects first.

Question 20

How does pricing work?

Accepted Answer

Each monthly plan includes a set number of calling minutes. If you use more, additional minutes are billed at ₹3/minute. There are no setup fees or hidden charges, and all prices are in INR.

Question 21

Is there a free plan?

Accepted Answer

Yes — a free trial with 30 calling minutes, no credit card required.

Question 22

What does it cost?

Accepted Answer

Paid plans start at ₹1,499/month (Starter). Growth is ₹4,999/month and Scale is ₹14,999/month. Enterprise pricing is custom.

Question 23

Can I change or cancel anytime?

Accepted Answer

Yes. Upgrade, downgrade or cancel whenever you like — changes apply from the next billing cycle, with no lock-in.

Question 24

What happens if I run out of minutes?

Accepted Answer

You can upgrade your plan or continue at the ₹3/minute overage rate. Your campaigns won't suddenly stop.

Question 25

Is GST included?

Accepted Answer

Prices are exclusive of GST, which is applied as per Indian regulations.

Question 26

Is my data safe?

Accepted Answer

Yes. Your contacts and call data are private to your account, encrypted, and never sold or shared with third parties.

Question 27

Can other users see my leads?

Accepted Answer

No. Every account's data is fully isolated — no other customer can ever see your contacts, calls or campaigns.

Question 28

Do you sell my data?

Accepted Answer

Never. We do not sell or share your data or your customers' data with anyone.

Question 29

Are calls recorded?

Accepted Answer

Calls can be recorded and transcribed for your own review and analytics. You control this for your account.

Question 30

Is my login secure?

Accepted Answer

Yes. We use passwordless sign-in (email codes or Google) so there are no passwords to leak, plus bank-grade encryption throughout.

Question 31

Am I responsible for call consent?

Accepted Answer

You are responsible for ensuring you're permitted to call your contacts and for following applicable DND/TRAI and data-protection rules. We provide guidance to help you stay compliant.

Question 32

Which businesses benefit most?

Accepted Answer

Real estate, hospitals and clinics, coaching centres, gold loan and finance, insurance, retail, salons, gyms, dealerships and agencies — any business in the Telugu states that relies on outbound calls.

Question 33

Can agencies use it for clients?

Accepted Answer

Yes. Run calling campaigns for multiple clients from one dashboard and offer telecalling-as-a-service as a new revenue stream.

Question 34

Do you serve businesses outside AP & Telangana?

Accepted Answer

Yes. While we're built for the Telugu states, businesses anywhere in India can use నాCaller AI.

Question 35

Can it replace my tele-calling team?

Accepted Answer

For most outbound calling, yes. The AI handles dialing, conversations, logging and follow-ups 24/7 — freeing your team to focus on closing deals.

Question 36

Do you help with onboarding?

Accepted Answer

Yes. Our team helps you set up your first agent, import contacts and launch your first campaign, with priority support on higher plans.

Question 37

How do I get support?

Accepted Answer

Reach us by email, phone or WhatsApp. We support you in Telugu, Hindi and English.

Frequently asked questions

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