Inbound AI calling services
Inbound AI calling that answers
every call, in the caller’s language.
An AI voice agent picks up the calls your customers make to you, asks the right questions, puts urgent ones through to your team, and writes up every conversation. Telugu, Hindi and English, from ₹3 a minute.
WELCOMEFREE at checkout. Ends 10 Oct.How an inbound call works
From the first ring to a written-up call.
A caller dials your number
Publish your NaCaller number, or forward your existing business line to it. Your agent picks up on the first ring.
It talks, in their language
The caller says what they need in their own words. The agent answers from your knowledge base and asks what your team would ask.
Urgent or personal? A person
A caller who asks for a person is put through to your staff number. Outside your hours you choose: take a message, or ring your staff.
Every call is written up
A transcript, a note anyone can act on, the fields you chose, a tag and, when someone must do something, a follow-up with a due time.
What your team gets, without listening to a recording.
Inbound is only useful if someone acts on it. So every call leaves something a person can act on in seconds.
- Tagged Urgent, New lead, Support, Routine or Message
- A plain-language note and the fields you chose: name, reason for calling, call-back time, address, budget, booking number
- A follow-up with a due time whenever a person has to act
- Urgent calls sent to you on WhatsApp or email within a minute
- A daily summary at 8 pm and a weekly report by email on Mondays, with a CSV
- The full transcript and recording of every call
Where inbound AI calling fits
The calls that used to go unanswered.
After-hours and overflow
Set the hours you want it on. Outside them it takes a message or rings your staff. When your team is busy on another line, the next caller still gets an answer.
New enquiries
A first-time caller is asked who they are, what they need and when to call back, then tagged as a new lead for your team to follow up the same day.
Support and routine questions
Opening hours, location, prices, how to book: answered from your own knowledge base. Anything that needs a person is tagged Support and followed up.
Looking for a front desk for a clinic, salon or office? See the AI receptionist. Want a dedicated line for customer complaints and questions? See the AI customer care number.
AI voice agent or IVR menu?
Talking beats pressing 1, 2, 3.
| IVR menu | Voicemail | NaCaller inbound AI | |
|---|---|---|---|
| How the caller asks | Presses keys through a menu | Leaves a message and waits | Speaks, in their own language |
| Answers a question now | Only what the menu covers | No | Yes, from your knowledge base |
| Reaches a person | If a menu option says so | When someone listens | When the caller asks, or you set hours |
| What you receive | A call log | A recording | Transcript, note, fields, tag, follow-up |
| Regional languages | Usually recorded prompts | n/a | Telugu with regional voices, Hindi, English and more |
Hear it answer your own phone.
The demo agent rings you back. No download, no signup, two minutes.
Questions
Inbound AI calling, answered straight
7questions, answered without a sales call. Where an answer is “that part is on you”, we say so.
What are inbound AI calling services?
How is it different from an IVR menu?
What happens when the AI cannot help?
Which languages can it answer in?
How are inbound calls billed?
Do I need a new phone number?
Can it look up my orders or customer records during the call?
Need something built around your business?
Tell us what you have in mind. A person from our team reads it and gets back to you, usually within a working day.
- Custom AI agents for your calls, chats and follow-ups
- AI connected to your CRM, WhatsApp, bookings or software
- Your existing website made AI-ready and smart