Can an AI voice agent call my diagnostics customers in Telugu?
Yes. It phones them and holds a two-way conversation in Telugu, in the dialect you pick: 54 Telugu voices across Andhra Pradesh and Telangana. A typical first line: “Hello, your report is ready — when would you like to collect it?”
Does it understand Tenglish?
Yes. Customers mix English words into Telugu, such as enquiry, EMI, appointment or site visit. The agent understands them and answers the same way.
What does it write down on the call?
Collection preference, Home delivery needed, Follow-up test due, Preferred slot. Each is saved as a field the moment it is spoken, with the recording and full transcript beside it.
What does it cost?
About ₹3.99 a minute on the Starter plan. The free tier is 10 real minutes with no card, so you can test it on your own customers first.
Is automated calling allowed in India?
Yes, within the rules your business is responsible for: DLT registration, DND scrubbing, DPDP-compliant consent and honouring opt-outs. The platform supplies calling windows, blocklists and automatic opt-out capture.
Anything to be careful about in diagnostics?
Never read results aloud on an automated call. Confirm readiness and hand anything clinical to a person.