Can an AI voice agent call my insurance customers in Telugu?
Yes. It phones them and holds a two-way conversation in Telugu, in the dialect you pick: 54 Telugu voices across Andhra Pradesh and Telangana. A typical first line: “Hello, your policy renewal is coming up — may I take a minute?”
Does it understand Tenglish?
Yes. Customers mix English words into Telugu, such as enquiry, EMI, appointment or site visit. The agent understands them and answers the same way.
What does it write down on the call?
Renewal intent, Premium affordability, Nominee update needed, Preferred payment date. Each is saved as a field the moment it is spoken, with the recording and full transcript beside it.
What does it cost?
About ₹3.99 a minute on the Starter plan. The free tier is 10 real minutes with no card, so you can test it on your own customers first.
Is automated calling allowed in India?
Yes, within the rules your business is responsible for: DLT registration, DND scrubbing, DPDP-compliant consent and honouring opt-outs. The platform supplies calling windows, blocklists and automatic opt-out capture.
Anything to be careful about in insurance?
Do not let the script give advice on suitability or returns. Capture intent and hand advice to a licensed person.