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Insurance

Renewals that actually get answered, and lapses caught early

Renewal calling is pure volume with a hard deadline, and the policyholder who does not answer is the one who lapses.

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How the call opens

నమస్కారం అండీ, మీ policy renewal date దగ్గరపడింది — ఒక్క నిమిషం మాట్లాడొచ్చా?Hello, your policy renewal is coming up — may I take a minute?

Your wording, your dialect. This is the register a insurancecustomer expects — and the opening line should identify the call as automated, which India's IT rules now expect too.

What it writes down
Renewal intentCaptured
Premium affordabilityCaptured
Nominee update neededCaptured
Preferred payment dateCaptured

Structured fields, in your dashboard the second the call ends — with the recording, the transcript and the sentiment beside them.

Outcomes you can act on
Will renewWants a different planLapsing deliberatelyCallback with spouse
Worth being careful about

Do not let the script give advice on suitability or returns. Capture intent and hand advice to a licensed person.

We would rather say this on the page than let you find it after a complaint. The compliance glossary covers the rest.

In the right dialect

Insurance calling, district by district

Each city page plays the voice that city actually speaks — press play before you decide.

KurnoolKadapaAnantapurEluruBhimavaramNizamabadMahbubnagarNalgondaAll cities

Insurance questions

What operators in this trade ask first

8questions, answered without a sales call. Where an answer is “that part is on you”, we say so.

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What does the agent actually say on a insurance call?
It opens with your script. A typical first line: “Hello, your policy renewal is coming up — may I take a minute?” — spoken in the dialect you pick, not textbook Telugu.
What does it write down?
Renewal intent, Premium affordability, Nominee update needed, Preferred payment date — captured as structured fields the moment they are spoken, not left buried in a transcript for someone to read later.
How does it decide the outcome?
Each call is dispositioned against the results that matter here: will renew, wants a different plan, lapsing deliberately, callback with spouse. You get the recording, the full transcript and the sentiment alongside it.
Can it hand over to a person mid-call?
Yes. A warm transfer bridges the caller to your team with the context already gathered, so nobody has to repeat themselves. Knowing when it cannot help is the point.
What does it cost?
About ₹4 a minute on the Starter plan — ₹1,995/month for 500 minutes, plus a one-time ₹1,499 setup fee on your first paid plan. The free tier is 10 real minutes with no card and no fee.
Is this legal for my business to run in India?
Automated calling is legal within India's framework, but the obligations are yours: DLT registration, DND scrubbing before dialling, and DPDP-compliant consent for the list. We supply the controls — blocklists, calling windows, automatic opt-out capture and complete transcripts. Any vendor claiming their platform makes a purchased list compliant is selling you a penalty.
Anything I should be careful about in insurance?
Do not let the script give advice on suitability or returns. Capture intent and hand advice to a licensed person.
Can I test it on my own customers before paying?
Yes — 10 real minutes on the free tier, no card. Proving it on your own list beats any case study we could show you.

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