Gyms, fitness & wellness

Renewals and win-backs, without the front desk doing it

Membership lapses quietly. The member who stopped coming in month two is gone by month three unless somebody calls.

How the call opens

నమస్కారం అండీ, మీ membership renewal గురించి మాట్లాడాలని ఫోన్ చేశాను.Hello, calling about your membership renewal.

Your wording, your dialect. This is the register a fitnesscustomer expects — and the opening line should identify the call as automated, which India's IT rules now expect too.

What it writes down
Renewal intentCaptured
Reason for lapseCaptured
Preferred timingCaptured
Trainer preferenceCaptured

Structured fields, in your dashboard the second the call ends — with the recording, the transcript and the sentiment beside them.

Outcomes you can act on
RenewedWin-back trial bookedMoved awayNot returning

In the right dialect

Fitness calling, district by district

Each city page plays the voice that city actually speaks — press play before you decide.

Fitness questions

What operators in this trade ask first

7questions, answered without a sales call. Where an answer is “that part is on you”, we say so.

What does the agent actually say on a fitness call?
It opens with your script. A typical first line: “Hello, calling about your membership renewal.” — spoken in the dialect you pick, not textbook Telugu.
What does it write down?
Renewal intent, Reason for lapse, Preferred timing, Trainer preference — captured as structured fields the moment they are spoken, not left buried in a transcript for someone to read later.
How does it decide the outcome?
Each call is dispositioned against the results that matter here: renewed, win-back trial booked, moved away, not returning. You get the recording, the full transcript and the sentiment alongside it.
Can it hand over to a person mid-call?
Yes. A warm transfer bridges the caller to your team with the context already gathered, so nobody has to repeat themselves. Knowing when it cannot help is the point.
What does it cost?
About ₹4 a minute on the Starter plan — ₹1,995/month for 500 minutes, plus a one-time ₹1,499 setup fee on your first paid plan. The free tier is 10 real minutes with no card and no fee.
Is this legal for my business to run in India?
Automated calling is legal within India's framework, but the obligations are yours: DLT registration, DND scrubbing before dialling, and DPDP-compliant consent for the list. We supply the controls — blocklists, calling windows, automatic opt-out capture and complete transcripts. Any vendor claiming their platform makes a purchased list compliant is selling you a penalty.
Can I test it on my own customers before paying?
Yes — 10 real minutes on the free tier, no card. Proving it on your own list beats any case study we could show you.
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